Questions, ideas or feedback? Write to us.

What to write about

• A question about how returning signals to advertising systems works.
• A short description of your setup: your channels and the actions you want measured.
• Feedback on this website or on how we explain things.
• A privacy or cookie question.

What helps us reply well

A few lines are enough. If you mention which advertising sources you use, which actions on your website matter most to you (for example a purchase, a sign-up or an enquiry), and what you currently see in your reporting, we can answer your question directly instead of asking for details first. If you are not sure about some of this, say so; that is a perfectly good place to start.

What happens next

Your message is read by a person on the team. Longer, more specific messages are easier to answer well, and you are welcome to send follow-up questions. If it needs an answer, we reply by email to the address you provide. Please do not send passwords, payment details or other sensitive information through this form. We reply as soon as we can, but we cannot promise a fixed response time.

Why a form

A form keeps the inbox free from automated spam and makes sure we receive the details we need. It checks your message in the browser and uses a hidden check instead of puzzles, so there is nothing to solve.

How we use what you send

Your name and email address are used only to answer your message. They are not shared with advertising platforms or other third parties and are not added to any marketing list. More in the Cookie Policy.